Clause 01
Scope Of Policy
This Privacy Policy describes how ForgePharms may collect, use, disclose, retain, and protect information submitted through the website, checkout forms, contact forms, support communications, and related ordering workflows.
This policy applies to website visitors, prospective purchasers, customers, and authorized representatives of laboratories, organizations, or research groups.
Clause 02
Information Collected
Information may include name, email, phone number, organization, shipping address, billing address, order details, selected products, compliance attestations, support messages, device data, browser data, IP address, and cart activity.
If a live payment processor is connected in the future, payment credentials should be handled through that processor's secure tokenization tools rather than stored by ForgePharms.
Clause 03
Payment Fields
The current checkout may display card fields while live payment processing is being connected. Those fields are not connected to live processing and are not intended for collection of real card data.
Before accepting live cards, the site should use a compliant payment processor, secure tokenization, transport security, fraud screening, and appropriate PCI-related safeguards.
Clause 04
Use Of Information
Information may be used to operate the website, preserve cart contents, respond to inquiries, review orders, calculate shipping, verify purchaser qualification, provide documentation, prevent misuse, detect fraud, improve functionality, and maintain compliance records.
Information may also be used for administrative notices, order communications, policy updates, security alerts, and customer-support follow-up.
Clause 05
Disclosure Of Information
Information may be disclosed to service providers supporting hosting, analytics, email, customer support, fulfillment, fraud prevention, payment processing, compliance review, and operational systems.
Information may also be disclosed when reasonably necessary to comply with law, enforce terms, respond to lawful requests, protect rights and safety, prevent misuse, or address suspected unlawful activity.
Clause 06
Cookies, Local Storage, And Analytics
The website may use cookies, local storage, logs, and analytics technologies to remember cart contents, understand site performance, detect errors, identify abuse, and improve user experience.
Browser settings may allow you to limit certain storage technologies, although disabling them may affect cart, checkout, or website functionality.
Clause 07
Security And Retention
ForgePharms uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed.
Information may be retained for as long as reasonably necessary for business operations, legal compliance, tax records, fraud prevention, dispute resolution, order history, and policy enforcement.
Clause 08
User Requests
You may request access, correction, deletion, or limitation of certain personal information by contacting the office.
Requests may be subject to identity verification, legal exceptions, operational retention requirements, and restrictions where disclosure would affect another person's rights or a compliance record.
Clause 09
Minors
The website is intended only for individuals who are at least 18 years old. ForgePharms does not knowingly sell to, or collect information from, minors.
Clause 10
Policy Updates
ForgePharms may update this Privacy Policy periodically. Continued use of the website after updates are posted constitutes acceptance of the revised policy.